The standard answer to this question is approximately 2-3 weeks. But, we aim to please and because of this we have had some rings in our clients hot little hands in as little as 24 hours – 7 days.

While we do suggest being a little organised to make the process as stress-free and easy for you as possible, don’t rule anything out until you’ve spoken with us. With the workshop on site we can hurry things along a bit if we need to!

This is usually the part we find guys stress about most, and the good news is – there’s absolutely no need!

If you can steal a ring she wears we can easily measure the ring for you, or if you need to be a bit more sneaky you can also imprint the ring into some blu-tac and we can measure it that way!

If neither is an option because she just doesn’t wear jewellery or maybe just doesn’t take it off, don’t stress! 9 times out of 10 we actually guess her finger size from a photo (and we’re pretty good at it too!)

No matter how we get that starting finger size, remember that it’s just that. All our rings can be resized (normally the same day) so it’s just about getting the sizing as close as possible for that special moment.

We know that when you’re navigating something new it helps to get a bit of a sense of what’s the ‘norm’.

While we can make our Engagement Rings from the $4k mark right up to $200,000+, we find our clients generally tend to fall into one of three price different brackets.

The first is $4-6k, the middle in the $6500-8k bracket and the upper around $8500-12k mark.

It is of course dependent on each person and there’s no one size fits all which is why we create your ring to suit your price range. This way you can spend what’s comfortable for you and have a ring you love, all tailored to suit.

When it comes time for your appointment our team will sit down with you and start by getting to know a little bit about you and what you’re after. You may be someone who’s not got much idea about what they’re after or maybe you know exactly what she loves and have a photo with you. 

Initially we are aiming to get a feel for how we can best tailor your appointment time to you. There’s not a pre set agenda as like everything we do it’s all based around it being the right thing for you. 

From here we’ll walk you through different design options and play with some different rings so that you can physically touch and feel what might suit you. When it comes to different information and understanding things like Diamonds and pros and cons about different designs we’ll make it easy to understand and give you as much or as little info as you’d like. Again, it’s about your time with us being suited to you.

Appointments generally go for around 30 minutes, but by no means do we rush you out the door when 30 minutes is up. It’s relaxed and at your pace and that means some people are ready to go in 20 minutes and others sit with us for closer to 45.

Absolutely! We have a wide range of styles here that you can look at in your appointment with us. While all of these are made to the same high quality standard as your ring will be, we don’t sell our sample rings as we want to make your ring just for you. We much prefer making a ring that suits everything you love and has your name on it from the start.

Once you’re comfortable and ready to go, we take roughly a 50% deposit to get things started. This means we can secure your Diamond (or gemstone) and our team can start weaving their magic. Then once your ring is finished (normally 2-3 weeks later) we organise a time for you to come back and see the finished result, and this is when you pay the balance. 

Having a look around our website (as you are now!) is a great place to start as it will give you a bit of a feel for who we are and what we’re about. If you’re looking for another step before you make contact with us, then we’d recommend reading some online reviews as this will give you a direct insight into our clients experience first hand.

From here, get in touch with us. You can book an appointment online, or if you’d like to have a chat before you do so you can also schedule a call or send us an email. 

Generally, YES!

Any diamonds we use over 0.50ct are ALWAYS certified and under the 0.50ct mark if it is a centre stone and important to you that it’s certified we will source one that is!

It’s good to note smaller diamonds (like those used in Wedding bands) are never certified. The certification process is usually over $150 per stone so it would get pretty pricey (and a little unnecessary and unheard of) if we were certifying all these little guys.

A diamond certification basically means an INDEPENDENT (this is important!) Diamond laboratory has looked at your diamond and determined which gradings they would give it. This means you have a certificate which tells you what someone, independent of us, thinks of your stone. It’s a great way to get total peace of mind that you’re buying what we say it is, and that it’s a quality product! Buying a ring without a certification from a reputable and independent diamond grading laboratory can be risky business.

When people hear the term ‘Custom Made’ they’re often confused about what this actually means!

It can sound expensive, overwhelming and like the design needs to be fancy or completely different for this to be an option – but, none of the above is true! Not the way we do things anyway!

For us ‘Custom Made’ means that from the moment we began creating your ring it’s had your name on it. From the moment we choose the design together and begin rolling out your gold, right down to the first time you open that little white box – it has been yours from the very beginning.

When comparing this with a similar Quality of product this is absolutely not more expensive! In fact making a ring for you has never been more expensive than one we’ve finished and have on display – because they’re all made the same way with the same level of care.

The difference is that Custom Making your ring for You is our preferred way of doing things. Everything about it suits you, your style and your price range.

The sentimentality behind the pieces we create is not something we take lightly – there’s just something special about knowing it’s been yours from the very beginning.

This is a big one. Just as you service your car regularly, your jewellery does need some TLC from time to time too. Not only will this keep it looking in tip top condition, it will also minimise any repair costs you may incur down the track as we can keep an eye on any wear and tear.

For all our rings we recommend bringing them in for a regular check-up every 12 months so we can give them a clean and check. It’s important to do so as you will bump, knock and scratch your jewellery through everyday wear. Our full check up and service is $60 per ring, and your jewellery will be returned to you generally within 24 hours looking good as new.